Member Support
support@ironcompass.aiAccount help, billing clarity, or app issues. Monitored daily with priority to active members.
Contact & Signal Channels
Iron Compass responds with the same discipline we demand from members. Pick the channel that matches your mission, send a precise brief, and expect a direct answer within two business days.
Pick the right lane
Routes to reach us
Security & Legal
legal@ironcompass.aiReport security concerns, request data exports, or send formal notices. Encryption preferred.
Response standards
How we handle your message
- Support tickets inside the app get priority over email threads.
- Operational updates and investor communication route through weekly briefings.
- We do not outsource member data or sell contact information—ever.
Message us inside the Iron Compass app.
Live chat is staffed during Australian business hours with weekend monitoring for mission-critical issues.